describe

CUSTOMER SERVICE Interview Question! "When Have You Provided Excellent Customer Service?"

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Timecodes:

tell me about a time where you provided

excellent customer service

yes i have been in lots of roles where i

have always provided

excellent customer service and i believe

i have a duty to do that as an employee

because then your organization benefits

from that commercially and financially

one situation recently comes to mind

where i was taking telephone calls from

customers who were ringing up

and placing orders online i had the job

then to process the transactions

and to ship the orders i received a call

from an elderly lady

who was worried because it was her

grandson's birthday the following day

now she needed the present to be sent

out to him

in time for his birthday the next

morning but unfortunately she


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